Privacy Policy
Last updated: May 26, 2026
1. Who We Are
Telltale Tours ("we," "us," or "our") is a New York City tour operator offering guided drinking tours and storytelling experiences in Manhattan. Our website is www.telltaletours.com. You can contact us at Telltaletours44@gmail.com or by phone at 415-846-2220.
2. Information We Collect
We collect information you provide directly to us, including:
- Booking information - name, email address, phone number, payment information (processed securely by PeekPro / Stripe), and tour preferences when you book a tour.
- Contact form submissions - name, email address, and the content of your message when you contact us through our website.
- Communications - records of correspondence if you contact us by email or phone.
We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on the site, through standard web analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Process and confirm your tour bookings
- Send booking confirmations, reminders, and tour logistics
- Respond to your inquiries and customer service requests
- Improve our website and tour offerings
- Send occasional marketing communications (only if you have opted in)
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- PeekPro - our booking and payment processing platform. PeekPro's privacy policy governs how they handle your payment and booking data.
- Formspree - used to process contact form submissions. Formspree's privacy policy governs how they handle form data.
- Service providers - third parties who assist us in operating our website or conducting our business, subject to confidentiality agreements.
- Legal requirements - when required by law or to protect our legal rights.
5. Cookies and Analytics
Our website may use cookies and similar tracking technologies to analyze website traffic and improve your experience. We may use Google Analytics or similar tools to understand how visitors use our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can also control cookies through your browser settings.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Booking records are typically retained for up to 3 years.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at Telltaletours44@gmail.com.
8. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at Telltaletours44@gmail.com.
9. Security
We implement reasonable security measures to protect your personal information. Payment processing is handled by PeekPro and Stripe, which use industry-standard encryption. However, no method of transmission over the internet is 100% secure.
10. Children's Privacy
Our drinking tour services are for guests 21 and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us: