JOIN THE TEAM
Position:
Tour Guide Location:
New York City Job Description:
We are seeking enthusiastic and knowledgeable Tour Guides to lead engaging and informative tours around New York City.
This role is ideal for individuals who are passionate about history, culture, and storytelling, and who enjoy sharing their knowledge with others.
Key Responsibilities:
1. Conduct Tours:
- Lead groups on walking, bus, or themed tours, providing an informative and entertaining experience.
- Share historical facts, stories, and interesting anecdotes about New York City's landmarks, neighborhoods, and cultural sites.
2. Engage and Entertain:
- Use storytelling techniques to captivate and engage tour participants.
- Answer questions and provide personalized attention to ensure a memorable experience for all guests.
3. Safety and Coordination:
- Ensure the safety and comfort of all tour participants throughout the tour.
- Coordinate with other tour guides and staff to manage group logistics and schedules effectively.
4. Continuous Learning:
- Stay updated on New York City's history, current events, new attractions, and any relevant changes to tour routes or content.
- Participate in training sessions and briefings as required.
5. Customer Service:
- Provide exceptional customer service, addressing any concerns or special requests from tour participants.
- Gather and act on feedback to continuously improve the tour experience.
6. Administrative Duties:
- Handle ticketing check-in,
- Maintain accurate records of tour attendance and feedback.
Qualifications:
- Strong knowledge of New York City’s history, culture, and major attractions.
- Excellent storytelling and public speaking skills. - Ability to engage and interact with diverse groups of people.
- Strong sense of direction and familiarity with the city’s layout.
- Customer service experience is a plus.
- Ability to work primarily on weekends and have a flexible schedule.
- Physical stamina to walk and stand for extended periods.
Benefits:
- Opportunities for growth and additional training.
- A dynamic and supportive work environment.
- The chance to share your passion for New York City with visitors from around the world.
If you are a passionate storyteller with a love for New York City, we encourage you to apply and join our team of dedicated tour guides.